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As the full impact of
public assistance reform plays out in communities across the nation,
the provision of job placement assistance has become a critical
element in helping families to attain improved economic well-being.
Help Inc.
Foundation's Employment, Labor and Training Program aims to
support clients in reaching this goal by assisting individuals and
families with job skills assessment, employment preparation and
retention skills.
Through trial and error over the past 10
years, Help Inc. Foundation has developed an
innovative, individualized, client-centered, team approach to
helping multi-problem, public assistance clients, primarily single
head of household parents, emancipated foster-children, and homeless
individuals to successfully transition from public assistance to
employment.
Living in crisis poverty, these individuals face
major barriers to employment, such as unstable living patterns, poor
coping skills, poor education, early parenthood, low self-esteem,
histories of homelessness and/or domestic violence, and little or no
extended family or other social support systems.
In the team
approach, a case manager and employment counselor work closely
together with each participant over time, helping her to address
each barrier, while moving participants slowly toward independence
and self-sufficiency.
While the case manager addresses basic
issues related to family stability and resources, such as housing,
child care, money management, household management and
transportation, the employment counselor focuses on
employment-related needs and addresses psychological barriers that
prevent clients from participating in job development and job
placement activities.
Once the barriers have been overcome
and the client is employed or in training, the case manager and
employment counselor continue to share responsibility to promote job
retention, providing appropriate interventions and support for the
new worker and the client for at least a 12-month time period. The
team of case manager and employment counselor can provide a valuable
resource to the employer willing to hire participants with little or
no previous employment histories.
The basic
responsibilities of each are described below.
The Role of the Case Manager:
- • Conducts a Client Needs Assessment and identifies strengths
and weaknesses
• With all family members, develops an
individualized Family Transition Plan • Provides one year of
case management support to help the family follow through on the
plan • Provides ongoing crisis intervention support and
counseling to help the client through the transition from public
assistance to work The Role
of the Employment Counselor:
- • Conducts an Employment Needs Assessment, identifying
psychological and other barriers to employment
• Develops an
individualized Public Assistance-to-Work Plan to address the
barriers • Provides individualized job readiness activities and
pre-employment counseling and support • Provides direct job
placement and ongoing support to the client to ensure job
retention • Maintains contact with the employer and case
manager during the transition from public assistance to work
The Public Assistance-to-Work Transition
Plan
Clients should be identified in two job
readiness areas: those with employment potential and those with
employment histories. Formerly employed adults can often participate
immediately in job placement activities. Clients should be assessed
through personal interviews that examine needs, desires, abilities
and interests. Barriers to training should be candidly discussed and
background checks will be made. The employment counselor should
employ objective, basic skill testing in the areas for which
employment is sought. This should be an important factor in
determining whether, and how, a client will be served.
Integration of Approaches & Tools
The
team approach and individual activities targeted to a client's
particular strengths and weaknesses can be easily integrated into
many existing programs. Provision of individualized job development
and placement support might include the creation of a functional
resume, identification of appropriate entry-level jobs, obtainment
of interview clothing and the development of a job search strategy.
Help Inc. Foundation Current
Employment, Labor and Training Projects
Employment Services Project
Clients can visit an Employment, Labor and Training
location to view current job board listings, access basic skills
tutorials, use computers for their job search and improve their
typing skills with the Mavis Beacon typing program. The program also
hosts several workshops throughout the year to inform clients about
particular employment-related issues. Clients can access many direct
services such as the following:
• Employment counseling • Job readiness
classes • GED Preparation and Testing • Vocational assessment
• Subsidized and unsubsidized on-the-job training • Work
experience opportunities • Job retention skills training •
Job placement • Computer training • Transportation
assistance • Post-employment referrals
Public Assistance-to-Work Project
A variety of resources are provided by utilizing
different programs within Help Inc. Foundation’s structure. To date
Help Inc Foundation has served 265 participants, with 206
successfully completing the program. Of those, 102 were placed in
unsubsidized employment and 86 in subsidized employment. The
project’s framework is built on the following:
• Creation of
Individual Development Plans – Personal and educational
testing are conducted by a Help Inc. Foundation employment counselor
upon enrollment to establish a base-line profile of each participant
and the specific barriers to address.
• Provision of Individualized Job Development
and Placement Support – All clients participate in a variety
of individualized job development and placement activities. These
activities included the creation of a functional resume,
identification of appropriate entry-level jobs, acquisition of
interview clothing and development of a job search strategy.
Throughout the interviewing and hiring process, Help Inc. Foundation
staff provides continuous support, as well as complete access to
telephones, resource directories, computers, printers and
facsimiles.
• Job Readiness
Program – All participants are required to attend five
two-hour small group sessions and additional one-on-one
counseling.
• Basic Skills
Instruction – Participants who had low reading and math
skills received basic instruction and tutoring.
• Child Care Assistance and Subsidies –
All participants are provided child-care assistance and other
subsidized child care in the community.
• Clothing Allowance and Transportation
Subsidies – All participants receive funds for work-related
clothing prior to actual employment.
• Post Employment Support –
Participants received support from both the employment counselor and
Public Assistance-to-Work case manager for up to one year after they
obtained employment.
Project
Comeback
Project Comeback
participants usually come from transitional shelters, in-patient
substance abuse treatment centers or halfway housing programs.
Project
Comeback gives participants the opportunity to gain the
necessary skills for employment. Program participants spend
approximately 20-24 hours each week working on-site in one
of Help Inc. Foundation’s Partnership
neighborhoods, sweeping streets, removing refuse, providing tree
care and seasonal snow and ice removal.
Weekly workshops
facilitated by the Project Comeback staff focus on resume writing,
interviewing skills, workplace etiquette, job applications and
conflict resolution, among others. Additionally, our participants
are taught the necessary skills needed in order to transition to
independent living, including money and time management.
We
offer computer and basic typing classes three times per week, which
allows our participants to create their resumes and cover letters.
While our workshops teach many vital skills, they are also a tool
for empowerment. Participants feel a great sense of accomplishment
as they learn how to operate a computer, increase their typing
skills and begin taking steps toward independent living and
permanent employment.
Project Comeback’s rules and
requirements create a workplace where structure, commitment and the
ability to take instruction from others are crucial for lasting
employment. Through a comprehensive six-month curriculum focusing on
employment readiness, our staff works closely with all participants
to prepare them for placement into work internships and full-time
competitive jobs.
Youthbuild
Program
Hammers, drills and saws are not only tools of
the building trade - they are the key to a promising future for
at-risk young people. YouthBuild, a national program, provides
unemployed young men and women, many of them high-school dropouts,
with GED and life-skills training, hands-on construction experience,
leadership training and counseling services. Participants spend
alternate weeks on job sites and in school while they earn wages.
The goal of
the program is to help young people with troubled lives learn the
value of skills that will help them succeed, and to help them
understand the value of contributing to their community.
Help Inc. Foundation initiated YouthBuild
in Georgia in 2001. To date, more than 65 youths, ages 18 to 24,
have graduated. Students have rehabilitated two homes, built 5 new
homes, constructed more than 45 tool sheds, and completed concrete
and carpentry work for Habitat for Humanity and other residential
development organizations. Many of the program's graduates have been
placed with construction companies. Graduates receive follow-up
support and guidance for at least a year after graduating from the
program.
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